Support

We're here to help.

Last updated: October 4, 2026

Support for the Openly family is by email, and Mia, our AI assistant, is on every page around the clock.

Ask Mia, 24/7

Tap the green chat button in the corner of any page. Mia can walk you through setup, estimates, invoices, reviews and billing.

Email the team

For account, billing or deletion requests, email bill@earydigital.com. Please write from the email on your account when you can.

Quick answers

A customer says they paid, but the invoice still shows unpaid. Payments go straight to your payment app. Check it to confirm the money arrived, then mark the invoice paid.

My customer approved an estimate. What now? Open it and choose Convert to invoice. The items, photos and number carry over.

I need to change a payment handle or logo. Update it in Settings. Links and QR codes you already sent show the new details.

The review request button asks for a review link. Save your Google (or other) review link in Settings first.

Helpful links

What support can and can't do

We can help with your account, your documents and billing. We can't see or move money in your Venmo, Cash App or bank accounts; for a missing payment, contact that app directly. Never send passwords or bank logins to anyone, including us. We'll never ask for them.

Questions about this page? Email bill@earydigital.com.